1A Auto Parts Review at BizRate

1A Auto Parts Information

05/24/2013
Expert and first time DIY'ers rely on 1A Auto for quality aftermarket auto parts. We offer factory trained service professionals, an exclusive fit guarantee, 'No Hassle' return policy and ship 98% of stock items within one business day.”
Circle of Excellence - 1A Auto Parts

2012 Platinum

Circle of Excellence

6 years

Full Review from Verified Buyer

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Brandon

Nov 21, 2012 @ 7:24AM

Overall Satisfaction:

5 out of 10

Would Shop Here Again:

6 out of 10

Likelihood To Recommend:

8 out of 10

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

RATINGS AFTER PURCHASE HAS BEEN MADE

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Nov 08, 2012

This review is "quite a bit" satisfied with the purchase experience at 1A Auto Parts.

RATINGS AFTER PURCHASE HAS BEEN MADE

Nov 21, 2012

The prices were great. I was confused why I received the front rotors and brake pads separately from the rear rotors and brake pads and why they came 2 days later. When I received the packaging the rear rotors and pads were neatly packaged and in great condition but in the box with the front rotors and pads it was a disaster. The boxes that the rotors were in were torn and damaged, luckily the rotors still looked in good shape but the brake pads were a different story. The pads were completely out of the mangled up box and a couple of the pads had minor damage with chipped edges. I decided that the pads should still be usable and I went ahead and put them on but I wasn't happy to see it especially when comparing it to what the rear rotors and pads looked like.

From 1A Auto Parts

Sorry to hear you had an issue with your order. Some of our orders ship from several different warehouses so shipping times on regular ground shipments can range in delivery times. Please do not hesitate to give us a call at 888-844-3393 or email us at service@1aauto.com. Thanks!

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