Drs. Foster & Smith Information

05/03/2015
Circle of Excellence - Drs. Foster & Smith

2014 Winner

Circle of Excellence

3 years

Full Review from Verified Buyer

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Overall Satisfaction:

6 out of 10

Would Shop Here Again:

9 out of 10

Likelihood To Recommend:

9 out of 10

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

Aug 22, 2014

I could not recall my username or password, and a recent computer crash lost this information for me. But DFS has no mechanism to reset & send a new pass to me if I can't remember my username! Most sites will simply send to my email. Worse, I accidentally created a new account...for the very e-mail address I've had a DFS account with for *years*. So now I have TWO accounts on the same email address...Because their site won't send a new password to my email address, all because I cannot recall my username. Arrrrrgh! Terrible.

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