Linksys Official Store Information

Full Review from Verified Buyer

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Aug 22, 2014 @ 10:23AM

Overall Satisfaction:

2 out of 10

Would Shop Here Again:

10 out of 10

Likelihood To Recommend:

5 out of 10

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

Aug 22, 2014

Before I ordered this router, I called Linksys to inquire about a product that would better suit my needs...I asked about refurbished products and I was told that refurbished only meant that those products were in stores and not sold or overstocked and sent back to Linksys and were looked over by official Linksys Techs so therefore had to be called refurbished.. SO when I was on the Linksys website looking thru all the different routers, I picked one and it said refurbished, but I was having trouble trying to check out so I clicked on live chat.. There I was told that the refurbished units are returned units by customers for different reasons... y that time I had already bought the router... So overall, I am very displeased with the customer service when calling in because they are liars.. Also my router is always hot.. So I am not sure if this is okay or not but I am sure I will be lied to and told it is perfectly fine till after the 90 days and it breaks then I am stuck, again...

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