Linksys Official Store Review at BizRate

Linksys Official Store Information

06/18/2013

Full Review from Verified Buyer

Back to all Linksys Official Store reviews

JZ

Jan 1, 2013 @ 8:44AM

Overall Satisfaction:

7 out of 10

Would Shop Here Again:

6 out of 10

Likelihood To Recommend:

7 out of 10

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

RATINGS AFTER PURCHASE HAS BEEN MADE

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Dec 15, 2012

This will be our second refurbished product (wireless router) we purchased. We hope the second purchase will just as good as our first purchase. We have been very happy with Cisco products.

RATINGS AFTER PURCHASE HAS BEEN MADE

Jan 01, 2013

After placing the order, there was a problem with the credit card numbers/address. I was told to call immediately or the order would be cancelled. I called that evening and was on hold for over an hour!!!! I finally hung up. How on earth does a customer remain on hold for over an hour waiting for someone to answer. For a tech company, I was extremely disappointed with the process of contacting Linksys!

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