Crutchfield Review at BizRate

Crutchfield Information

05/21/2013
Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in 1974, Crutchfield has been a respected authority on car and home entertainment products. The people who staff Crutchfield's call centers are noted for their high integrity, product knowledge, and technical expertise. To aid shoppers, the site offers... Show More Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in 1974, Crutchfield has been a respected authority on car and home entertainment products. The people who staff Crutchfield's call centers are noted for their high integrity, product knowledge, and technical expertise. To aid shoppers, the site offers enhanced product information, unique shopping tools, multi-angle photos, product comparison charts, a detailed list of exactly what's included in the manufacturer's box, and much more. All products on the website are offered with a money-back guarantee and most orders come with free tech support. Read customer reviews
Circle of Excellence - Crutchfield

2012 Platinum

Circle of Excellence

13 years

Full Review from Verified Buyer

Back to all Crutchfield reviews

Online Shopper

Nov 29, 2012 @ 5:47PM

Overall Satisfaction:

6 out of 10

Would Shop Here Again:

6 out of 10

Likelihood To Recommend:

8 out of 10

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

RATINGS AFTER PURCHASE HAS BEEN MADE

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Nov 19, 2012

Found what I wanted for a good price and fast, free shipping. That's about all I could ask for.

RATINGS AFTER PURCHASE HAS BEEN MADE

Nov 29, 2012

I ordered front and rear speakers using my specific vehicle information on the website. The rear speakers did not fit my car even with the free adapter included with my purchase.

Are you the retailer?

If you are the store being reviewed, you may respond to the customer's comments

Respond to the customer
Show
Hide
Hide