dog.com Information

04/24/2015

Full Review from Verified Buyer

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Aug 7, 2014 @ 5:17AM

Overall Satisfaction:

5 out of 10

Would Shop Here Again:

3 out of 10

Likelihood To Recommend:

5 out of 10

Ease of Finding What
You Are Looking For

Design of Site

Satisfaction With Checkout

Product Selection

Clarity of Product Information

Charges Stated Clearly

Price Relative To Other
Online Retailers

Shipping Charges

Variety of Shipping Options

On Time Delivery

Order Tracking

Product Met Expectations

Customer Support

Product Availability

Returns Process

Jul 21, 2014

I have been using Dog.com for several years to buy bulk rawhide bones for my dog. Up until this purchase, my selections have ALWAYS qualified for promotional discounts. I was not informed until AFTER I had submitted my personal information that my selection was no longer included in these discounts. I get emails WEEKLY, sometimes multiple times in a week, letting me know I have 20% of a purchase or something equally nice. I had planned on using that 20% today only to find out my selection didn't qualify. This disappoints me greatly as purchasing these rawhides is the SOLE reason I use Dog.com. I will be searching out a new source to purchase these treats for my dog in the future, since your supposed discounts no longer apply to me. This is very disappointing news.

Aug 07, 2014

I am very discouraged that dog.com has changed some of their prices of items....including the ONLY item I order....in such a way that coupons and discounts no longer apply. I get several emails a week about saving 20% or similar on my order but thanks to the price changes I can not take advantage of this anymore. I will be looking for other companies to utilize.

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