Buy.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.7

Buy.com
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Over 1,000,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.7
On Time Delivery: 8.9
Customer Support: 8.1
Products Met Expectations: 8.7

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Buy.com


Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
11-05-2009
I'm still waiting for a resolution on a mailed product.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
11-05-2009
We need more competitive prices from Buy.com. Prices are often cheaper on Amazon.com
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-05-2009
ALWAYS GREAT
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-05-2009
Order came regular shipping in 3 business days. Way to go.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-05-2009
I attempted to leave feedback on your site last nite, each time I hit "submit", it would just return to the same place and I never knew if the feedback "took" or not??????
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-05-2009
The overall experience was good. I would have liked the product to be delivered a little faster, but that is probably because i was anxious to have it. The product was exactly what i ordered and in new condition.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-05-2009
I was unable to track the shipping progress of my order.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-05-2009
Perfect!!
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 3 Products Met Expectations
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Online Shopper
11-05-2009
Everything with the order process was great and it arrived when I expected it to. However, I ordered a Red digital camera and received a purple one. But the wife liked it anyways so we didn't return it.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
11-05-2009
I was happy with buy.com but unhappy that it two over two weeks to let me know the supplier would not be delivering the order.

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