Ann Taylor LOFT Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.6

Ann Taylor LOFT
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Over 125,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 9.1
Customer Support: 8.6
Products Met Expectations: 8.5
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*Ratings are for the past 90 days only.

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Reviews of Ann Taylor LOFT

Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-10-2009
The reason for the return is only because the legs are way too long
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-10-2009
loved the items iordered
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-10-2009
I love shopping online at the Loft buy I find often things I like are not in my size
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
11-10-2009
Merchandise was exactly as shown in the online picture. I was pleased with the quality and style.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-10-2009
I sent my daughter a gift certificate - she received it and emailed me a "thank you" within 5 minutes of my completing order.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-10-2009
Quick delivery time was appreciated. Love the fit of my pants (Juliet) and was able to buy three pairs at the discounted price.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 2 Products Met Expectations
Read full review 		Online Shopper
11-10-2009
I bought a pair of Julie style pants in the store. When I purchased the same fit online (similar pants but not available in stores), the fit was different and had to be returned.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
I'm pleased with the site.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
I love the sales that Ann Taylor offers on line! I'm very busy during the work day and can't run around shopping like I'd like to! Having the sales brought to my attention is very exciting! I'll continue to shop this way from now on!!!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
Ann Taylor is the only place I buy my slack from whether they are dress pants or jeans, the fit is always perfect which is important to a women that is 4'10". Thank you Ann Taylor.
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