Ann Taylor LOFT Customer Reviews

Store Details

Store Ratings* Summary


Ann Taylor LOFT
Customer Certified
Over 125,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.9
On Time Delivery: 9.1
Customer Support: 8.7

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Ann Taylor LOFT


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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lolo
11-20-2009
Just a little disapointed that the shipping was high
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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ATLFAN
11-20-2009
I love Ann Taylor Loft
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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MsShells
11-20-2009
I purchased these corduroys for my 15 year old daughter because the junior versions of pants in her age range are much too skimpy and poorly made. These pants are modern enough for her, conservative enough for me and well made.
Overall Rating 9 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Savvyshopper
11-20-2009
If I knew it was a smaller fit than normal I would have ordered a larger size.
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 5 Customer Support
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Bay Area Bargainista
11-20-2009
Would like to see more detailed specs on the items (length, type of fit, width) and better color representation.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-20-2009
I would be much more likely to order online if there were specific sizes for each area of fit (waist, hip, length, rise, etc.) I like the stling of the items very much, but the waist gapped on the pants, and the fit was not right on the sweater.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Jackie
11-19-2009
I enjoy Ann Taylor site
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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ana
11-19-2009
everything was very good but three of the items were so big i will change the size for medium instead of large thanks a lot.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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cata
11-19-2009
I love Ann Taylor Loft, the only thing there is not an actual store in my vicinty where I live. There was an outlet store for a brief time in Round Rock, TX. and now it's gone....
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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tuna
11-19-2009
I hesitate ordering online as the shipping (insured) was $9.00 plus some change. It would have been great if the item fit, but not much of a savings when you have to pay return shipping.