Ann Taylor Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall Rating: 8.7


Ann Taylor
BizRate Certified Ribbon Customer Certified
Over 75,000 customers have rated this store since 2005
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 9.1
Customer Support: 8.6
Products Met Expectations: 8.4
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Ann Taylor

Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
06-28-2009
Is to hight the shipping and handdle.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
06-28-2009
I am very satifasted with muy shopping.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-27-2009
it's a joy to shop at Ann Taylor -- both the store(s) and on line
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-27-2009
I would like the option of next day delivery. I received the order on the day it was expected but too late to be able to wear it for the event I needed. I was very satisfied anyway.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-27-2009
The service was excellent.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-27-2009
nice products
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-27-2009
Great item purchased. Very stylish and fits perfectly.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
06-26-2009
I was first upset by the time stated for delivery of my order. But it came before the date specified. And I was able to pack the items for a trip the next day.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
06-26-2009
I like Ann Taylor clthing style. For a while you went a little bit too "avant garde" and clothing did not look right on us. Now you are coming back to your own -self style
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 5  Customer Support
Products Met Expectations: 3  Products Met Expectations
Read full review 		Online Shopper
06-26-2009
poor descriptions on line. Told ( and in description) pants had rear pockets but they are FAKE. I like useable, real pockets. Not the only issue I had with the descriptions/pictures on line, info from customer service.
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