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Ann Taylor Customer Reviews

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Ann Taylor
Customer Certified
Over 75,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.4
Would Shop Here Again: 8.6
On Time Delivery: 9.0
Customer Support: 8.4
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*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Ann Taylor

Overall Rating 9 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Read full review 		Bridget
11-22-2009
I only wanted a gift certificate and I had to go through fire to get to the place to order it. I would have been much better off going on the phone and ordering it. Its my fault for trying to do so on line. Otherwise I am most satisfied.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Read full review 		mojdeh
11-22-2009
I love ANN TAYLOR and i will continue to shop there.
Overall Rating 10 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		jill
11-22-2009
AT clothing just doesn't fit me well.
Overall Rating 1 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 1 Customer Support
Read full review 		Online Shopper
11-22-2009
I ordered a size 14 and rec'd a size 12!!
Overall Rating 6 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Read full review 		toomuchemail
11-21-2009
The many reminders to complete this survey were not appreciated.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		stevie
11-21-2009
I am very happy!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Read full review 		Online Shopper
11-21-2009
It was very easy to order and get my bridesmaids dress. The only thing I would like is if you had some of the dresses in the store to actually try on. It just makes me feel more comfortable when I can try it on first before ordering.
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Read full review 		addy
11-20-2009
Thanks for everething ....I recived my dress on time...and I love it...it fit me so well....
Overall Rating 10 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Farzan
11-20-2009
There was some items that you have in store or online but did not have it for customer to buy even @regular price !!!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Online Shopper
11-19-2009
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