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Step2 Customer Reviews

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Step2
Customer Certified
Over 2,500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.2
Would Shop Here Again: 9.0
On Time Delivery: 9.1
Customer Support: 8.9
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*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Step2

Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
11-24-2009
The idea of Step2 Direct is wonderful!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		angel
11-18-2009
everything was excellent!!!!! They were wonderful!!!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		juliacjm
11-10-2009
this was shipped to my daughter's house and she was pleased.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Online Shopper
10-30-2009
Was going to buy this online from ToysRus, but found you instead and free shipping as well. Can't beat it. Delivery was mighty speedy and it arrived much faster than expected.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
09-28-2009
I LOVE Step2 products. I have been buying them for eighteen years when my oldest child was little. My youngest child now plays with the toys that I purchased for my two oest children.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
09-25-2009
I just wish it did not take as long to get my purchase. There are other websites which offer free or reduced shipping and the product comes within a week.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 9 Customer Support
Read full review 		Online Shopper
09-24-2009
Fedex delivered the package to a wrong address. Fortunately, they found it and were able to get it delivered correctly, but it was 1.5 weeks late.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		grammieave
09-22-2009
Very pleased with the online ordering for Step2 Products. This is my 3rd purchase and am very pleased!
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		mom
09-12-2009
I answered n/a to a few questions because I haven't opened the product yet.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		bouncer4us
09-09-2009
dimensions are listed incorrectly.
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