Step2 Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9.1

Step2
BizRate Certified Ribbon Customer Certified
Over 2,500 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 9.0
On Time Delivery: 9.0
Customer Support: 8.9
Products Met Expectations: 9.1

*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Step2


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-30-2009
Was going to buy this online from ToysRus, but found you instead and free shipping as well. Can't beat it. Delivery was mighty speedy and it arrived much faster than expected.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
09-28-2009
I LOVE Step2 products. I have been buying them for eighteen years when my oldest child was little. My youngest child now plays with the toys that I purchased for my two oest children.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
09-25-2009
I just wish it did not take as long to get my purchase. There are other websites which offer free or reduced shipping and the product comes within a week.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-24-2009
Fedex delivered the package to a wrong address. Fortunately, they found it and were able to get it delivered correctly, but it was 1.5 weeks late.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-22-2009
Very pleased with the online ordering for Step2 Products. This is my 3rd purchase and am very pleased!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
09-12-2009
I answered n/a to a few questions because I haven't opened the product yet.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
09-09-2009
dimensions are listed incorrectly.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
08-10-2009
One of the items will be a gift so I can't say at the moment that we don't have issues with it but we are excited to use it.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
08-06-2009
I have purchased several Step2 items in the past and have been extremely satisfied. This particular item is a birthday gift, so haven't opened it yet. However, I do not anticipate any problems.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
08-05-2009
I was extremely happy with my purchase; my grandson and even older children are enjoying this product - very well made, and the colors are beautiful.