Warner Bros. Online Shop Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 9.1


Over 10,000 customers have rated this store since 2005
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.9 On Time Delivery: 9.3 Customer Support: 9.2 Product Met Expectations: 9.3
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 100% 91% 94%
Icon: NeutralNeutral 1%
Icon: NegativeNegative 9% 5%
*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Warner Bros. Online Shop

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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 5.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 09, 2008
The T-shirts our boys desire always are the ones only available in an adult size! That's because, for example with Speed Racer, the shirts with the movie logo on them, and therefore most easily identifiable as being from the movie, are ONLY available in the adult sizes. The "lame" T-shirts are in the children's/youth sizes and are not easily recognizable as being from the movie.That's our ONLY disappointment with your site and it may be beyond your control. Everything else is excellent! (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 02, 2008
Simply stated: quality, price, convenience, and support. What more could a customer ask for?

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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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1 out of 1 people found this review helpful. Online Shopper
Apr 28, 2008
The problem is not with WB Shop where I paid $15.95 for shipping, but with the delivery company who charged me an additional $14.41 for $3.87 for duty on cotton goods (these where plastic toys) tax on the same $3.19 and $7.00 processing fee. Had these been put in the mail, I don't know what shipping would have been, but the post office would have only charged me $5.00 for duty and processing. I will not deal with WB Shop unless they offer Post Office shipping. With the same company, I was once charged $42.00 processing at the border for a $19.95 item, this company now ships through the Canadian Post Office. (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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1 out of 1 people found this review helpful. Online Shopper
Apr 23, 2008
Efficent and effective service. Great products!

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 21, 2008
I was very satisfied with the Harry Potter goggles. They arrived on time and my Granddaughter loves them. Thank you

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 21, 2008
I'm a bit disappointed with the fabric of the sheets itself, but it's only related to the product, not the service, and the service was great.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 19, 2008
This online shopping experience was positive and I would purchase from WBShop.com again in the future.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 19, 2008
good experience only wish you offered some less expensive products too and back issues of calenders but good otherwise

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 18, 2008
my comments about this purchase are a hundred percent positive. the products are great, of great quality and the are beautiful! the only drawback regarding this trandaction is the high taxes i had to pay to my country's customs to receive the product(almost the same that i payed for the products + int'l shipping) that's why i am not likely to order other products very soon... of course this has nothing to do with the way you managed this whole operation which i describe as flawless! (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 16, 2008
My nephews loved everything, and we have already re-ordered, wish we could get the wall hangings :)

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