WineExpress.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.8

WineExpress.com
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.7
On Time Delivery: 8.9
Customer Support: 8.6
Products Met Expectations: 8.9

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of WineExpress.com


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-08-2009
Very quick delivery! Wine tasted young, but opened up very nicely after letting it sit for a little while
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-08-2009
Four days after I purchased this item it was offered with reduced shipping. I felt that I should have been alerted that this special offer was coming.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-07-2009
You are doing an excellent job. Keep it up
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review
Online Shopper
11-05-2009
I have not tasted the case of wine that I bought yet. I planned to cellar it for a while before I crack open one. So I don't know if I will be sending any back or not. If it's as good as the tasting notes say, then we will be drinking the entire...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-05-2009
Last time I wrote I was disappointed with the styrofoam packing, it's nice to see you changed to a more earth friendly packaging. THANK YOU!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review
Online Shopper
11-03-2009
I find the over all service tailored specifically for the customer in every aspect. The wine recommendations have been on the money so that I trust the product before I share in the experience. Thank you Wine Express, your efficiency is marvelous.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-02-2009
They offer quality and variety. Best place to find what I'm searching for.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-02-2009
The purchase of our wine was very easy. The problem I had was with their choice of shippers (UPS). It took them longer to deliver the product from the UPS location 15 miles from my home than it did to get from Wine Express to Texas.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-01-2009
Use PAYPAL to pay for order. Cans was taken from account a few days after the day I ordered yet I waited almost a month for the product. I called requesting a resolution and was told they couldn't help me as the accountanting department handled that.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
10-30-2009
Excellent service.