WineExpress.com Customer Reviews

Store Details

Store Ratings* Summary


WineExpress.com
Customer Certified
Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.7
On Time Delivery: 8.8
Customer Support: 8.6

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of WineExpress.com


Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 0 Customer Support
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Mikee
11-26-2009
When I oredered,it showed IN STOCK. However, I did not know there is a 6 day gap between my ordering and being charged until my order was being shipped. Also shipment stated on 11-19-2009 and I receievd it on 11-25-2009 in Los Angeles which took 6...
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 7 Customer Support
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pinotphile
11-26-2009
very satisfied with this purchase, but I see higher pirces on other items. disappointed that I was charge a sales tax.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 9 Customer Support
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W D
11-23-2009
I ordered 14 bottles of wine. One bottle was broken in shipment, and WineExpress is sending a replacement.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-22-2009
I ordered 24 bottles. Six were shipped and the rest was backordered. To date I have not received the other 18 bottles.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
11-20-2009
Excellent selection and value. I highly recommend this site.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Whit
11-20-2009
I appreciate the availability of great wines and the ease of ordering. The wine arrived sooner than anticipated and I am very happy with the purchase. I am looking forward to my next order. Thanks.
Overall Rating 3 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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fort worth fan
11-20-2009
Won't order again if I have to deal with UPS. Twice they did not deliver during the times they stated. Finally had to go pick up the package at their distribution center.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Bee
11-20-2009
The ordering process was easy and delivery was prompt
Overall Rating 6 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
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Online Shopper
11-18-2009
We were disappointed that both bottles of wime were not delivered.
Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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hawkie2
11-17-2009
having to be home to sign for the wine was a hassle.