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Grand Wine Cellar Customer Reviews

Store Details

Store Ratings* Summary


Grand Wine Cellar
Customer Certified
Over 250 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.8
On Time Delivery: 8.9
Customer Support: 8.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Grand Wine Cellar


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
socajumbie
02-12-2012
very nice shopping experience!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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BJ
02-07-2012
greatservice shipped on time and wonderful wine
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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liftedchevy01
01-30-2012
they gave me a tracking number when the product did not even ship yet. then had to pay more money to get it shipped ontime
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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jmstrdvnt
01-23-2012
Great selection, competative prices, great customer service, and prompt shipping...My kind of business ethic...Thanks, JWS
Overall Rating 3 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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kow
01-22-2012
I ordered 6 cases of wines. They do not have stock on hand but they told me my order was processing. After 5 days, i did not hear any news from them, i emailed them to enquire the status of my order. No one reply. I called their customer services...
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
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kccapgun
01-22-2012
Best place to purchase the product I was seeking. Have bought same product in past from GWC and will probably purchase same again from GWC. Issued a USP tracking number that was invalid for several days until contacted GWS for explanation....
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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LaddieD
01-19-2012
M
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 1 Customer Support
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Michael
01-15-2012
I attempted to contact customer service via email since the tracking info was wrongfully provided. I never heard back from the company. The ordered produt arruved a few days later hence making this experience very stressful!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Online Shopper
01-13-2012
I expected this item to be packaged in the old crock bottle but instead it came in glass. I guess that must be how you can get it in the US.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Online Shopper
01-11-2012
Excellent in all aspects!

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