Lighting By Gregory Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 7.7

Lighting By Gregory
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Over 2,500 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 7.7
On Time Delivery: 7.3
Customer Support: 6.4
Products Met Expectations: 8.9

*Ratings are for the past 90 days only.

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Reviews of Lighting By Gregory


Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
10-31-2009
I placed my order on Sept. 20. After 1 month I emailed them & received a response that the item was discontinued. They should have contacted me right away so that I could have ordered something else. Prompt refund however!
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
10-27-2009
wrong items were shipped. must be returned. delayed pro9ject
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 7 Products Met Expectations
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Online Shopper
10-25-2009
An item ordered was discontinued; had to cancel order. Part had already shipped. I will use, but wish 1) the online catalog had been up-to-date 2) I had been given return options and help with alternatives. I purchased the rest through ATG.
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 4 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
10-17-2009
The ship time took much too long. When i called about the order approximately a week and a half after the order was placed it was still in the warehouse. I was told that the order would ship in 3-5 days.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
10-17-2009
Still haven't received a full refund for items I never even excepted to be delivered.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-09-2009
Ordered 2 items, one was delivered promptly, never received the 2nd item. Called and emailed cust. service nemerous times. At this time, noone is responding to emails.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-04-2009
I am still waiting for a defective fixture to be replaced. This has been over two weeks and I have half of a bathroom without lights. No follow up, mo replacement light.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-03-2009
It was quite a delay in receiving the product. Ordered on 9-17-09 and received on 10-2-09
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-23-2009
Great prices. Was able to get a better deal than from my local electrical distributor at supposed contractor prices and in a more timley manner.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
09-18-2009
I received the wrong lightbulbs so had to wait another week to receive correct ones