PullsDirect Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating:
   Rating in Progress


PullsDirect

Over 500 customers have rated this store since 2005
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations

Rating in Progress – less than 20 reviews in the last 90 days.

What does this mean?

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of PullsDirect


Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
05-07-2009
Very good online supplier with excellent follow through.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review
Online Shopper
05-01-2009
I was only slightly disappointed with my Omnia 9422-35 Vintage Iron Drop Pull. In the store where I first saw them, the drop pull had a small ball at the bottom of the ring and the ones that I received were flat. John, was incredibly helpful and... (more)
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 5  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
03-10-2009
I'm purchasing for a school shop class. I don't know if you accept purchase orders or not, but it would be very helpful if you did so that I do not have to use my own money and then request reimbursement.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
03-02-2009
I was amazed at how fast my requested merchandise came. I will use your company again. You gave me great service with very competitive pricing.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
02-27-2009
Ordering was very easy and the prices are great for the quality. Very satisfied.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 1  Products Met Expectations
Read full review
Online Shopper
02-20-2009
I got the wrong size of product
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
02-20-2009
The entire experience was great.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
12-26-2008
Excellent job! The hardware I purchase (Omnia Pulls and handles) was not available locally and I was quoted 10+ business days to obtain. Through PullsDirect I was able to purchase the hardware at a significantly lower price and the product arrived... (more)
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review
Online Shopper
12-13-2008
My order was shipped ahead of the expected date and was accurate and in great shape. Thank you.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 3  Products Met Expectations
Read full review
Online Shopper
12-07-2008
I ordered four knobs on approval, planning to pick one and order about thirty. After more than a week, a box arrived with only one knob (Laurey 08300). Would like to receive the remaining three. Also, your phone message lacked number for response.