UpgradeMemory.com Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 7.9


Over 5,000 customers have rated this store since 2005
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 7.6 On Time Delivery: 7.5 Customer Support: 7.8 Product Met Expectations: 8.3
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 100% 83% 79%
Icon: NeutralNeutral 6% 5%
Icon: NegativeNegative 11% 16%
*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of UpgradeMemory.com

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 11, 2008
I paid the same amount for more memory as i would have at a "Best Buy" for less memory. THANK YOU. It's been a long time coming for me to go from 64 ram to 1 gig. Thanks for making it affordable. I think I might love my computer now.

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 29, 2008
I doubt I will remember you then next time I buy memory. I picked you based on an internet price comparison and will do the same next time. I don't buy much memory very often.

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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 1.0  Products Met Expectations
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0 out of 0 people found this review helpful. Jules
Apr 26, 2008
I ordered memory for a printer, no shipping info given, the customer address came back as non-deliverable, no way to contact them, no phone number, I wrote the webmaster threatening to cancel and they sent me a shipping notice saying it had not shipped and no info available, I have no idea how to get an RMA number, required for a refund. The Printer manufacturer tells me that they do not support 128MB of memory and they did not lie. I will say this, there is a phone number and they quickly sent me an RMA to return the product. Their email address may not work but look into the "Contact Us" area and their telephone support people gave me no trouble (more)

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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 7.0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 16, 2008
Your webpage needs to do some sort of confirmation so that a person doesn't get charged twice for a single order. I only hit submit one time but was charged (and sent) two items. That was my issue and as soon as I'm able to send back the extra item, I will be properly reimbursed. (more)

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 07, 2008
Great prices, fast shipping. Thank you!

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 06, 2008
Thank you. Super fast shipping. A+ Will come back anytime I'm in need of memory.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 02, 2008
super

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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Mar 29, 2008
Order placed March 11,2008. Phone call placed on March 25 inquiring about the order. I was told item was not on hand and would be shipped asap. However I should have been notified there was a hold up. Received the item on March 28 in good condition.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Mar 27, 2008
I did not receive an email when my order was shipped.

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Mar 26, 2008
I have used Upgrade memory for the last few years also for several of the companies I work for and they have always been excellent. This time I placed my order and the on-line statas remained as "Not Shipped" for some time. I was concerned about this and attempted to contact them via email and phone without response. I eventually revieved the order but my client was not happy with the delay this caused. If I received a reason or was able to contact customer service I would have no issue. (more)

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