NorthlineExpress.com Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 9.0

NorthlineExpress.com
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 9.0
Customer Support: 9.0
Products Met Expectations: 9.1
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*Ratings are for the past 90 days only.

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Reviews of NorthlineExpress.com

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
Very quick turnaround between order and delivery thanks alot
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
I ordered pellet stove pipe, paid for 3 day delivery, and only 1 piece was sent in three days. C/S informed me that it would be another 20 days to receive what I paid to have in 3.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
10-26-2009
The web site did not accurately depict the product purchased. Customer service was HORRIBLE. It took two weeks and 3 different phone calls before I was given a shippinglabel. John Saylor was the service rep. I will never shop here again.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-18-2009
excellent service. Product alittle late but that was the manufacturers fault. Great products and customer service super! Would highly recommmend because of cheaper prices and free shipping.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-12-2009
Phone help was great! Ordered Wed night online, at my front door Fri via Fed Ex. Great service, great products. Have already told many of my experience.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-11-2009
All around it was pleasant doing business with North lineExpress. I'm also very happy with the items I purchased.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-07-2009
GREAT BUSINESS
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
10-07-2009
I ordered gas logs + a burner/rack for our FR. Our FR has been demolished and is being renovated. The boxes w/our order have arrived but won't be unpacked until the FR is liveable again. Good service tho.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-04-2009
Best price that I could find for the exact same product.
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
10-04-2009
I missed the part where it said my order would takee 28 days to fill.
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