Wirefly Customer Reviews

Store Details

Store Ratings* Summary


Wirefly
Customer Certified
Over 100,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.1
Would Shop Here Again: 8.1
On Time Delivery: 8.4
Customer Support: 7.5

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Wirefly


Overall Rating 1 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
12-20-2009
I have lost the desire to purchase Wirefly it is not what I would purchase right now
Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 3 Customer Support
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regg
12-20-2009
u need reps that speak way better english and trying to contact u guys is tremendesly hard
Overall Rating 3 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 1 Customer Support
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thel
12-20-2009
The return process is horrible. I've had service through and was renewing my contract, yet wirefly will deactivate my phone service until I receive the new phone. There is no need to do that unless I wanted it that way.
Overall Rating 5 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 5 Customer Support
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happy
12-20-2009
no tax, good prices, no problem except att needed to contact me and i had to find out by contacting wirefly to check status. would have been easier to email me to contact instead of waiting for me to check
Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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john
12-20-2009
great transaction
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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dee
12-20-2009
n/a
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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TEETO
12-19-2009
I am very satisfied with everything that WIREFLY done regarding my purchase.
Overall Rating 4 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 3 Customer Support
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mr itt
12-19-2009
new phone was turn on before i got then plus my old phone was cut off and I had no service. call ATT about my service and they dont under whey my old phone was turn off before getting new phones I am think about return new phones
Overall Rating 7 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 3 Customer Support
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Online Shopper
12-19-2009
My wife's pink sleeve did not have the cutout openings for buttons on the side and you could see the markins where they should have been cut out but, it was'nt. How can you pass a INSPECTION and ship to cust. ????
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 4 Customer Support
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joe joe
12-19-2009
I had a hard time communicating with customer service rep. Accent was too strong. I think you all need better communication with AT&T.