Wirefly Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.1

Wirefly
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Over 100,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.1
On Time Delivery: 8.4
Customer Support: 7.6
Products Met Expectations: 8.4

*Ratings are for the past 90 days only.

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Reviews of Wirefly


Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-07-2009
One phone I recieved has a lock on it and I had to send to samsung to have it unlocked
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
11-07-2009
no tengo ninguno .por equivocacion n me negaron el telefono que yo solicite
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-07-2009
This is a great service to be able to use thank you.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-06-2009
I have been in customer service for an long time and i really appreciate the courtesy even chatting with your associates! Customer Service in my area is poor and i dont tolerate that well! Thank you!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
11-06-2009
Wireflly has the best prices, the easiest way to purchase a new cell phone. The best way to add a line, do a new account, whatever. Thanks wirefly for great prices and great service
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-06-2009
the only suggestion I have is to add more information about the hotspot. I purchased it but did not need it with my plan. Had there been more information I would not have ordered it.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 7 Products Met Expectations
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Online Shopper
11-06-2009
prompt service/....I was still on line looking at the web site to order when they were already calling me....
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-06-2009
I have purchased other items in the past and have always been highly satisfied.
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
11-06-2009
I ordered 2 cell phones on 10-31/09, but I received one on 11-4/09. The 2nd one be cancelled, it made a mistake, because I did not cancel the 2nd new cell phone. Can you send the 2nd phone(number 858-531-4899)(with 550 plan) to me?

Wirefly has posted a response to this review.Read full review

Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
11-06-2009
the phone i ordered, i have activated it several times and it still does not ring when the number is dialed, though some text messages have come thru, i can call out on it, just not receive a call/

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