Wirefly Customer Reviews

Store Details

Store Ratings* Summary


Wirefly
Customer Certified
Over 100,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.1
Would Shop Here Again: 8.1
On Time Delivery: 8.5
Customer Support: 7.6

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Wirefly


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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pookie
11-16-2009
Thankyou for the service the phone is great
Overall Rating 4 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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unsatisfied
11-16-2009
I dont think its wirefly I have a problem with its the phone...not even two weeks into using this phone I am unable to use texting and that is the whole reason I got this phone.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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churchlady
11-16-2009
Thisis my second phone i have order through Wirefly. Each time i have received the product faster than i expected. Neither time did I have to return any part of the product. Service was Excellent.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 4 Customer Support
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Happycustomer
11-16-2009
Great job thanks
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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neqau
11-15-2009
why havent i got my phone yet .

Wirefly has posted a response to this review.  Read full review

Overall Rating 7 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Daddydarby
11-15-2009
Good customer service fast shipping.
Overall Rating 4 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 3 Customer Support
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CalifHarry
11-15-2009
I am not happy with the purchase I made through wirefly. The person I spoke with didnt know what he was doing. I was trying to forward my t-moble phone number to my new sprint phone and it was nothing but a mess. I wont use wirefly again.
Overall Rating 7 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 5 Customer Support
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Joe mama
11-15-2009
My purchase was greet but the shipping wasn't that good they left my package at my front door with no notification or signature.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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maggie may
11-15-2009
On my new LG Xenon phone, the battery will stay charged more than 24 hours. I believe that it has sit in the warehouse to long. I need a new battery.

Wirefly has posted a response to this review.  Read full review

Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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UMOJA
11-15-2009
This is not the first time i have experienced your business and eveything is great and on time. I would totally recommend this service all my friends and others.