Wirefly Customer Reviews

Store Details

Store Ratings* Summary


Wirefly
Customer Certified
Over 125,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.1
Would Shop Here Again: 8.1
On Time Delivery: 8.4
Customer Support: 7.5

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Satisfactory Satisfactory
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Reviews of Wirefly


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
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kado47
02-03-2010
Great service.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Jeff
02-03-2010
Awesome
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 1 Customer Support
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ghlsn
02-03-2010
There's not enough space for me to write on the service i received from wirefly but it was terrible.
Overall Rating 2 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Tigger
02-03-2010
My order was delivered to the wrong address. The FedEx delivery person did not require a signature and just left the package which I had to locate. The customer service rep was not helpful and would not refer me to someone else.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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blkdiamond
02-03-2010
Other than the phone not activating like it was suppose to by just turning it on was my only problem. other than that I love my phone..
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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John
02-03-2010
They cancelled my order and I called them they said to place the order one more time and I did and they cancelled again. They told me verizon would not approve the order and then I went to verizon store and I bought everything I wanted with no...
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
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Psucarrierae
02-03-2010
Thanks! I got my package in less time than expected and now I am loving my new DROID! When I called with questions the associate was very helpful. I will definitely be back.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
02-03-2010
Everything was good. Which is rare these days.
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 5 Customer Support
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Dennis
02-02-2010
Please fix your Customer Support Hotline/Contact number. When calling and going through the correct menu options, i was hung on each and evry time. I was forced to use the online chat to resolve issues.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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rena'
02-02-2010
I love the service