Wirefly Customer Reviews

Store Details

Store Ratings* Summary


Wirefly
Customer Certified
Over 125,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.1
Would Shop Here Again: 8.1
On Time Delivery: 8.4
Customer Support: 7.5

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Wirefly


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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laok
12-27-2009
Great website. Best deal. Do wish they would reveal when they say "free activation or no activation fees" that they would tell you they do charge you on your first months bill then credit it on your second bill. I hope I have no problems with this.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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elmo
12-27-2009
I order my item on the 18 Dec 09 and as of today I have not received my orders.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Penny
12-27-2009
I was very satisfied with the phones, however when I emailed regarding an issue with caller ID, I was promised a reply but none came. I then contacted wirefly by phone, and the person I spoke with told me to read my manual to find the answer for my...
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 1 Customer Support
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Pam
12-27-2009
The phones and free extras are great! But one wall charger doesn't work. I emailed CS and they said try it on the other phone. Duh - of course I'd done that and tried other outlets. Still waiting for reply to yesterday's second email...
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 7 Customer Support
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Pennfan
12-27-2009
at first not happy, you failed to process the order but you fixed it by improving my shipping method
Overall Rating 7 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 2 Customer Support
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DestinW
12-26-2009
Although Wirefly had my correct address it was not on my package. They put my building number but not my apt. number. To get my package 2 days after due date I had to go to FedEx to pick it up myself.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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seasurf
12-26-2009
On time delivery. Was nervous of getting electronic order stolen over the holidays but packaging was nondescript. VEry good idea.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 1 Customer Support
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tnsweety21
12-26-2009
company has hoorible customer service no phone number to talk to anyone. can only reach by chat. gave me run around for 10 days after recived product.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
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justone
12-26-2009
have not get my money back on my care,,,,,,,,,,,,, as of now it the dec 26,09 Thank you
Overall Rating 2 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 3 Customer Support
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Online Shopper
12-26-2009
Your acceptance of the order which was a holiday gift, has cancelled the sim card on the account. That caused seious headache for interruption of service with ATT.I am not happy and your service is not acceptable!