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Ultra Diamonds Customer Reviews

Store Details

Store Ratings* Summary


Ultra Diamonds
Customer Certified
Over 2,500 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 7.8
Would Shop Here Again: 7.9
On Time Delivery: 8.8
Customer Support: 7.8

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Ultra Diamonds


Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
02-12-2012
I did not received the item yet. It's 18th day today after I placed order.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 6 Customer Support
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Online Shopper
01-19-2012
it took a long time to receive my shipment (order on 12/30 and received 1/11). i was not able to track my order - my ultra diamonds account did not accept my username and password.the ring is smaller than i thought it would be - images on the finger...
Overall Rating 3 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Pammie
01-15-2012
The picture was great but not the item when it arrived
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Deebs
01-05-2012
Ultra diamonds are highly recommended. This is our third purchase from them. Pricing is competitive, the range is awesome, shipping is quick and support were able to meet my international shipping request.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
12-22-2011
I saw the items i wanted to order in an Ultra Diamonds catalog i recieved. However the items were not on the website if i just browsed. I had to manually search for the item numbers in order to order them online. I dont understand why this would be...
Overall Rating 6 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
12-22-2011
need to explane the size [ large ] of these pendants
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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snowflake
12-21-2011
It was easy enough finding the product I wanted, easy checkout, and delivery was relatively on time. Tracking was easy and customer service was friendly and helpful to answer questions. I will recomend Ultra Diamonds to friends and family.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
12-19-2011
I love ultra diamonds
Overall Rating 3 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 2 Customer Support
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I
12-15-2011
I contacted them to advise that I did not receive the full benefit of a 20% coupon. I found out that their 800 number, without discount had the item for $769. The website however was at $899. If I would have received the $769 readily available price...
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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seanferd
12-13-2011
Overall the purchase was great. However, my issue with the entire process was that neither the website, nor the customer service person could tell me if/when my order shipped. I received the items in a very short amount of time, but I did not know...

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