Tyler Tool Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.8

Tyler Tool

Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 8.8
Customer Support: 8.4
Products Met Expectations: 9.0
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*Ratings are for the past 90 days only.

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Reviews of Tyler Tool

Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-13-2009
I really have no problem with Tyler Tool. They were all very nice and easy to contact and talk to, just vvery disappointing that it took two months to get my order. I realize this was not there fault.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-12-2009
Great biz i found them searching the web for tools. they were able to out price any local dealers. thanks
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-06-2009
No expected shipping date was provided; nor could you track the order online.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-03-2009
Tyler Tool is great. I always receive my purchases in a timely manner.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
10-01-2009
It was unavailable for 6 weeks. It was a gift and he hasn't tried it out yet
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-01-2009
My only complaint is that it took a month for the product to arrive. I have already placed another order with them and I will save my final opinion until I see how this order is processed.
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
09-29-2009
The Quality was not anywhere close to what I expected. However the item is too bulky to re-pack & return.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
09-28-2009
Very fast shipping, had in stock a difficult-to-locate item.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review 		Online Shopper
09-28-2009
The item was on back order and I was told 3-4 weeks before it would be shipped. After not hearing anything after 5 weeks I contacted customer service and was told it was in and would be shipped the next day.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
09-27-2009
Suggest you devise a system which would allow a gift-giver to have a gift card enclosed with a tool that has been purchased as a gift. Currently there's no method to let the recipient know who the tool-gift is from.
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