Faucet-Warehouse.com Customer Reviews

Store Details

Store Ratings* Summary


Faucet-Warehouse.com
Customer Certified
Over 2,500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.4
Would Shop Here Again: 9.3
On Time Delivery: 9.4
Customer Support: 9.3

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Faucet-Warehouse.com


Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
11-21-2009
one of the two sinks received was damaged but we are keeping it anyway. the outside of the box did not show any damage but somehow one of the corners was bent.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Ashland MoM
11-16-2009
Kevins' knowledge of the Moen product line was impressive, as was his level of customer service. Kevin initiated a call to the factory and found what I needed was in stock and Faucet Warehouse.com had an order that would be arriving in 10 days.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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maryd
11-12-2009
Faucet-Warehouse.com -- all-around winner. Thank you, Kevin, for your help.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Tom in Elk Grove, CA
11-11-2009
Our experience was great. A preorder question was handled expertly by phone. (Kudos for a live person on the phone!) Our order was easily placed online. The shipment arrived on time and in excellent condition. The price was great.
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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jim
11-10-2009
The sink is stained on the bottom. I have not had time to contact faucet-warehouse about this.. shipped on time
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
11-09-2009
Very good store to shop for home improvement items.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-09-2009
I like my faucet, a lot. The soap dispenser moves around, but I still like it.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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WV Mountain Mama
11-07-2009
Received promptly, as advertised, excellent value.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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tom
11-05-2009
received shipment but have not installed product yet
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Chip
11-03-2009
You had every color and every model available. The big box stores only carry certain items, and I need a water efficient model which no one had. It was delivered very quickly! Thanks.