PlumberSurplus.com Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.9

PlumberSurplus.com
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.7
On Time Delivery: 8.8
Customer Support: 8.4
Products Met Expectations: 8.9
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*Ratings are for the past 90 days only.

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Reviews of PlumberSurplus.com

Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
We were very pleased with the selection offered by PlumbersSurplus.com. The communication was very thorough and it is very nice to see a site so conscientious about making sure the order process has gone well.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 3 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
Order did not match picture. Rec'd brass, not porcelain handles. Asked customer support how I could resolve this. The response I received simply stated the part number I ordered and the part number of faucets with porcelain handles. Not how to...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
drains look and work great, easy installation
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
Items were at a good price and received them quickly. Thanks.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
great job every thing received as promised
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
I thought it was easy to place the order and was really impressed with how fast the order arrived. It was here in less that I week, faster than it said. Made my life easier faster!!
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
11-01-2009
I am not willing to spend time answering questions. If that is required, I will not order anything more through you
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-31-2009
The product was exactly what I was looking for. Very pleased with the product and PlumberSurplus.com.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-29-2009
Very easy to manuever through web site. I would use this site again!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-28-2009
My order came in 2 deliveries.I was not notified in the first pkg.You should included a note acknowledging that there was a 2nd delivery coming and the other items were not missing. I called to check to make sure they were not missing.
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