Factory Outlet Store Customer Reviews

Store Details

Store Ratings* Summary


Factory Outlet Store
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.5
Would Shop Here Again: 8.4
On Time Delivery: 8.7
Customer Support: 7.9

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Factory Outlet Store


Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Green Hills
11-20-2009
Nice experience overall
Overall Rating 4 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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none
11-20-2009
The picture on the website was extremely misleading. To make matters worse, Target had the replacment I wanted for less than Factory Outlet Store. Wanted to type more, but this adds to my negative experience.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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coach
11-18-2009
They did a good job in getting the product to me in a timely manner. Thanks for the great service.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 6 Customer Support
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upset i phoenix
11-17-2009
product was not available even tho the -
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Hammer
11-14-2009
Purchase experience was very positive!
Overall Rating 1 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 3 Customer Support
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Victor
11-13-2009
I bought this phone for its touted amplification feature and discovered that I cannot use it at all. The amplifixcation feature is garbled and unreadable. It does not anmplify the lower frequencies that I need the most. V. DeMaio

Factory Outlet Store has posted a response to this review.  Read full review

Overall Rating 3 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 5 Customer Support
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BUZZY
11-13-2009
THE PHONE WAS HARDLY LOUDER THEN THE STANDARD HOUSE PHONETHAT WE NOW USE.

Factory Outlet Store has posted a response to this review.  Read full review

Overall Rating 2 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
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fire2
11-13-2009
Terrible story, was for a gift that did not make it on time...
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 2 Customer Support
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Rylee
11-13-2009
I have yet to receive a confirmation number?????
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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anglo2000
11-11-2009
Very easy transaction, liked the Paypal option.