Factory Outlet Store Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.5

Factory Outlet Store
BizRate Certified Ribbon Customer Certified
Over 5,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.5
On Time Delivery: 8.8
Customer Support: 8.0
Products Met Expectations: 8.5
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*Ratings are for the past 90 days only.

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Reviews of Factory Outlet Store

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
I could not find a local store which carried an item I lost. I went on line and found what I needed: a butane hair curler. I am most pleased with the Factory Outlet Store. And yes, I will contact them again. Thanks to FOS I can fix my hair again.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
The item that I received was the wrong GPS car charged it didnot fit into my GPS. I am using a Magellam 300T and the list on your site listed this chaeger was for my GPS. I can't find a button to contact Customer Service on there site
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
The item ordered does'nt match the product in which it was ordered for.

Factory Outlet Store has posted a response to this review.Read full review

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
I request to have my items delivered in 2 days and it was at my door early in the morning the next day....I was inpressed and very happy.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-01-2009
This was a very easy transaction.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-31-2009
I have never used Factory Outlet Store before my last order. I received the item quickly, well packaged, and as described on the website. The price was quite a bit lower than other sites I looked at. I have no complaints.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
10-30-2009
Thay sent the WRONG Product!!!! I ordered a 8GB video pen and received a 1GB pen.... I'm not happy at all products should be inspected before they are shipped....
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-30-2009
I'm satisfied with the product and courtesy of representative.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
10-29-2009
i called 1st,was told that GPS would work with an external antenna unfortunately, it does not have a port for the ex. antenna. I now need to purchase a special docking station for that purpose. please call me ASAP
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-28-2009
Thanks. Outstanding.
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