Woodland Direct, Inc. Customer Reviews

Store Details

Store Ratings* Summary


Woodland Direct, Inc.
Customer Certified
Over 2,500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.7
On Time Delivery: 9.0
Customer Support: 8.6

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Woodland Direct, Inc.


Overall Rating 1 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review
customer
11-25-2009
The item was damaged. They sent UPS to pick it up the day after I called. I have no complaints about how the matter is being handled so far. I hope the replacement will be in good shape.
Overall Rating 8 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
TeeGee
11-24-2009
I was mostly pleased with my purchase. I bought several items & was unhappy with one.From the photo in your website I assumed there to be 3 match boxes in the order,there was only 1. They are far too expensive & can be bought at other sites for far...
Overall Rating 5 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 5 Customer Support
Read full review
Jack
11-24-2009
My order arrived late, and customer service was rotten. Two un-returned emails (rude!) and to this date, I have no idea why my order was late b/c no one from WD cared enough to follow-up and explain it to me. Nice website but horrible customer...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
gigi
11-23-2009
Woodland sent me promptly products ordered.
Overall Rating 7 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 9 Customer Support
Read full review
Maggie
11-23-2009
I was not informed when placing the order that the item was on back order and thus delivery was delayed a week or so. Otherwise have been very satisfied when dealing with this firm.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Online Shopper
11-23-2009
Great product and swift delivery!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Tom
11-20-2009
I'm a very satisfied customer
Overall Rating 8 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Read full review
Online Shopper
11-19-2009
i will not buy again because of shipping costs to canada where i live now
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Online Shopper
11-19-2009
Great product....fast delivery! Thanks!
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Read full review
hammer
11-19-2009
so far i am satisfied