NovaLightingStore.com Customer Reviews

Store Details

Store Ratings* Summary


NovaLightingStore.com
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.3
Would Shop Here Again: 8.2
On Time Delivery: 8.3
Customer Support: 7.9

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of NovaLightingStore.com


Overall Rating 4 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 6 Customer Support
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Too Long
11-21-2009
There is no reason to take an order and only mention it is out of stock, and back ordered more than a month days later. With the proper computer inventory, this information should be available upon putting the item in the shopping cart.
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 4 Customer Support
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Online Shopper
11-13-2009
too long to get my order. also the qlt. of the lights were just a little less than i expected.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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vonnie
11-12-2009
great product that i could find nowhere else on the internet. arrived as advertised
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
11-09-2009
I haven't hung up this chandelier yet so do not know if all the parts etc are in the box and in good condition. I plan to have it hung within the next few weeks.
Overall Rating 9 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
10-30-2009
Answers are entered prior to unpacking purchase. Trust that we will be well pleased, as we received the item we ordered. Order was deivered very quickly and to our satisfaction.
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 5 Customer Support
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Online Shopper
10-28-2009
Service was good, but the lamp shade was broken when delivered. I contacted the online distributor and they were extremely helpful in ordering a replacement. I have not received the replacement yet, but I expect to receive it shortly.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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kl
10-26-2009
The product was received ontime. However, This product was an open box. I guest some one had bought this item and returned. The quality of this product is very poor. I would try not to by product from the same manufacturer again.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
10-23-2009
An overall great buying experience!
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
10-22-2009
I did not receive all the lite bulbs so I had to go to the electrical supply and purchase them I am a little pissed and it wasted my time, but that's life, right
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 6 Customer Support
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Online Shopper
10-20-2009
They did not know they had sent me an incorrect tracking number until I called. I was then informed that the merchandise is unavailable until late Nov. Bad, I should have been notified at the time I ordered.