NovaLightingStore.com Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.4

NovaLightingStore.com
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Over 1,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.3
On Time Delivery: 8.4
Customer Support: 8.0
Products Met Expectations: 8.6
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*Ratings are for the past 90 days only.

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Reviews of NovaLightingStore.com

Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-30-2009
Answers are entered prior to unpacking purchase. Trust that we will be well pleased, as we received the item we ordered. Order was deivered very quickly and to our satisfaction.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 5 Products Met Expectations
Read full review 		Online Shopper
10-28-2009
Service was good, but the lamp shade was broken when delivered. I contacted the online distributor and they were extremely helpful in ordering a replacement. I have not received the replacement yet, but I expect to receive it shortly.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review 		Online Shopper
10-26-2009
The product was received ontime. However, This product was an open box. I guest some one had bought this item and returned. The quality of this product is very poor. I would try not to by product from the same manufacturer again.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-23-2009
An overall great buying experience!
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
10-20-2009
They did not know they had sent me an incorrect tracking number until
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-19-2009
Perfect online experience. Item was exactly as described and looks beautiful in my Breakfast nook. Thanks, I'm glad I found your website.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-19-2009
beautiful lamp, excellent for reading, chain instead of knob for turing on/off good for arthritic hands
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-16-2009
phone inquiry indicated the item would ship in 2 days, arrive with 3-6 business days. I found it on my doorstep that evening. The right hand doesnt know what the left hand is doing.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
10-15-2009
My kitchen is being remodeled, so at this point I am happy with the item, but yet to be seen when it is installed.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-09-2009
This website met and exceeded any expections of a perfect website. Everything was delivered in perfect condition and on the day it was estimated to be delivered. Would definitely use them again. Thank you.
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