Zazzle.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 7.2

Zazzle.com
BizRate Certified Ribbon Customer Certified
Over 2,500 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 7.4
On Time Delivery: 7.6
Customer Support: 7.1
Products Met Expectations: 7.8

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Zazzle.com


Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
11-03-2009
The address was not included on the shipping label and the was no notification it was returned. I had wanted the item for a reunion and it was not there on time.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-01-2009
excellent, timely service
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-23-2009
Easy to use, I was able to make just what I wanted. Love the site! I will use it again. I have recommended it highly to friends and all my online friends. I made a custom hoodie sweat shirt, quality of shirt is great!
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
10-13-2009
I still do not know why you canceled my order.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-09-2009
I am highly impressed with the quality of the products I ordered, the courtesy of staff (both by phone and by email), timeliness of resolution. I only wish you were able to offer a slightly lower price. Thanks! Keep up the great work!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-08-2009
As a creator on Zazzle, my request would be that I could submit artworks which are not necessary in the 5x7 inch format for cards.
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 3 Products Met Expectations
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Online Shopper
10-06-2009
The business cards I received were dull looking nad the finish was such that rubbing one card against another caused blemishes.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 3 Products Met Expectations
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Online Shopper
10-02-2009
I ordered a T-shirt and 100 business cards on the 2nd Sept. It took 12 days for the T-shirt to reach me, and the business cards only arrived on the 28th. I was told that Zazzle prides itself on fast delivery, well, not in this case.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-02-2009
its the second time i have had stuff and i will be back for more great stuff great price and was here within the week what more could you want
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
09-29-2009
This is the 2nd time I have ordered this item and have been dissatisfied. 1st time the logo was to low, 2nd time the logo is MISSING - NOT THERE AT ALL. If you can't fix it I want my money back.