Andy's Music Online.com Customer Reviews

Store Details

Store Ratings* Summary


Andy's Music Online.com
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.7
On Time Delivery: 8.5
Customer Support: 8.3

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Andy's Music Online.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
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John
02-05-2010
I had some specific shipping request that were handle to my satisfaction. The costomer service was very good.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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drjrw1
12-29-2009
Our item has not been shipped yet. We were informed it was back ordered and would probably be shipped directly to us this week. Apparently the plans changed. I cannot comment on the quality of the itembecause of the delay.
Overall Rating 2 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
12-26-2009
Still have not received this order- said on website if ordered before 12/18 would be here by Christmas.Heard nothing from them until 12/23 when my order had shipped.Was shipped from Mobile,AL so don't think the snowstorm on the East coast caused...
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
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Jake
12-25-2009
Andy's Music was HORRIBLE! They LIE! They claimed to have a number of products I attempted to order online, & then suddenly DIDN'T! They mysteriously sold out of these items 8 HRS after I placed my order. I will NEVER order ANYTHING from them again!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Frontier Musician
12-17-2009
Telephone customer support person was outstanding--very friendly and helpful.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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happyshopper
12-08-2009
I have always gotten A+ service from Andy's Music. Not surprized that I got the same with the on-line service.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Fat cat
12-07-2009
My principal was very impressed at the speed of the delivery. The products worked great! The technology person picked up a microphone from the county and it didn't even work. They should have gone to Andy's Music on line.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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GoMickael
12-05-2009
Andy's Music Online was wonderful and I would recommend them! Thanks.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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sydney
11-21-2009
I haven't opened it yet, as it is a x-mas gift for my son