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iRobot Customer Reviews

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iRobot
Customer Certified
Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 9.0
On Time Delivery: 9.0
Customer Support: 8.5
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*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of iRobot

Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 6 Customer Support
Read full review 		panjmb
11-24-2009
I am overall pleased with my iRobot products, but the Roomba is difficult to clean. With 2 cats, it needs cleaning after only one or two uses, and the cat hair gets in behind the bearings, etc. Could the brushes be redesigned to prevent this?
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
11-23-2009
I have received my order. Thank you. Jan Prehn
Overall Rating 6 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Read full review 		Online Shopper
11-23-2009
Battery price is too high.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Read full review 		vic7767
11-22-2009
Ordering model 500 modules is very easy to do on the iRobot site.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review 		Online Shopper
11-22-2009
Good product and good service.
Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Geoff
11-21-2009
Battery life is sub par. You must have used your military criteria. Brush life less than hoped for but consistant with the appearance of the brushes.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		D.D.
11-20-2009
L LOVE MY ROOMBAS!!!!!!!!!!!!!!!!!!!!!! BEST INVENTION SINCE SHREADED CHEESE!
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		tj
11-19-2009
Only problem was which version to buy. Not clear in website which features accounted for the difference in prices between the various models. So, I went for the cheapest one and will reevaluate after using it for a year or so. Then, maybe upgrade.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
11-18-2009
love it
Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 5 Customer Support
Read full review 		None
11-17-2009
Rumba batteries are a rip off.
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