Lumens Light + Living Customer Reviews

Store Details

Store Ratings* Summary


Lumens Light + Living
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.2
Would Shop Here Again: 8.1
On Time Delivery: 7.9
Customer Support: 8.0

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Lumens Light + Living


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
mhs66
11-21-2009
I bought this as an early CHristmas present for my daughter and I'm very anxious to see her response. She had seen a similar model and expressed a disire to have one in her family room, so her Mother & i decided to surprise her.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Read full review
Online Shopper
11-14-2009
don't have time to clikc all the little buttons. Both deliveries were fine and I love the lights. Thanks.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Kris
11-09-2009
Thanks for a great product and for the trade discount. I've passed on the Lumens name to others in the industry for spec purposes as a great resource!
Overall Rating 3 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 2 Customer Support
Read full review
Online Shopper
11-06-2009
Delivery should have been via UPS or FedEx. Conway was used and it was not a retail sales type of delivery service. I was extremely unhappy with that type of delivery service.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 9 Customer Support
Read full review
chimy
11-04-2009
Loved the Lights!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
AuntieM
11-02-2009
Lumens Light has a large quantity of lighting to choose from, much more than my local Home Depot or Lowe's. I have always found the styles that I like and shipping costs are often free (I can go through a tank of gas driving to find something I like.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Kurt
11-02-2009
Lumens is a great company and I lve doing business with them.
Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 0 Customer Support
Read full review
Online Shopper
10-15-2009
The delivery took more time than promised.
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Online Shopper
10-07-2009
Customer service was excellent. Issue is with the product shipping. I have ordered Murray and Feiss lighting and both times about a 2 year apart the lighting was damaged. They should really think about better product packaging.
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Read full review
janis
10-05-2009
As you mentioned before I have not received any tracking number of my order and of course I have not received any of them I am expecting an answer this week. thanks.