RugStudio Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.7

RugStudio

Over 500 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.6
On Time Delivery: 9.1
Customer Support: 8.9
Products Met Expectations: 8.9
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of RugStudio

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
Beautiful rug at excellent price. I will definately be a purchasing more rugs from you. Thank you RugStudio.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review 		Online Shopper
10-05-2009
The rug is beautiful and of good quality but I think it is very over priced for the size.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-04-2009
The Rug Studio is a great source for quality rugs and service. They delivered the product I was looking for and helped with any questions I had. Their email customer support was polite and prompt! I would highly recommend them.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
09-25-2009
colors of the rugs were not even close to what the website showed and there was no adequate verbal description of all the color differences one might have that are monitor related. I was also shipped a half round rug, rather than a small rectangle.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
09-22-2009
It would have been preferred that I received an email with a tracking number sooner. I received that email the day of the arrival. Fortunately, I didn't need to sign for the rug like I was informed in the email. Otherwise, I am pretty pleased.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
09-18-2009
Surprisingly easy and the delivery was on time.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
09-11-2009
The cream color was actually a yellow cream color, in spite of the photo showing it cream. Maybe a close up zoom on the enlarged image would help with color rendering online. But its a very nice rug.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
09-09-2009
Good product, arrived on time &good selecton!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
09-02-2009
One of my rugs is not "square", but I assume this is because of the handmade aspect of the rug.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
08-31-2009
Excellent customer service. Initially received wrong product but was corrected quickly and easily.
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