Diapers.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9.5

Diapers.com
BizRate Certified Ribbon Customer Certified
Over 25,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 9.5
On Time Delivery: 9.6
Customer Support: 9.3
Products Met Expectations: 9.5

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Diapers.com


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-06-2009
THIS IS A VERY CONVENIENT WEB SITE FOR THOSE PARENTS WHO DO NOT LIKE TO CARRY WITH HUGE PAMPERS BOXES FROM THE STORE, JUST LIKE ME! THEIR DELIVERIES ARE ALWAYS ON TIME AND THEY HAVE EVERYTHING YOU NEED FOR YOUR BABY. I HIGHLY RECOMMEND IT.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-06-2009
i have never had any problem with the site or customer and have been using since my son was born and he is now 14 months old
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-06-2009
Diapers.com makes life easier. I ordered diapers late in the afternoon on a Wednesday and received my order the next evening. Not too many stores can compete with that.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-05-2009
nothing to add
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-03-2009
I was promised my shipment in two days and it arrived the very next day. Very speedy and convenient!!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-03-2009
Love the overnight shipment...Sat arrival is a big bonus. Well done. Please change coupons back to automatically added. The coupon code thing is a pain. It was nice to feel that Diapers.Com was looking out for coupons for me.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-03-2009
I was very pleased at the fact that they came on time.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-02-2009
Thanks. Order went smoothly and I recieved everyhting quickly.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-02-2009
I have ordered from diapers.com twice and am extremely pleased. I like the free shipping and super fast delivery as well as the selection of products.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-02-2009
I have no complaints