Bath and Body Works Customer Reviews

Store Details

Customer Reviews
Detailed Store Ratings
Store Information

Go to store

Store Ratings* Summary

Overall Rating: Overall Rating: 9.2


Bath and Body Works
BizRate Certified Ribbon Customer Certified
Over 275,000 customers have rated this store since 2005
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.4
On Time Delivery: 9.4
Customer Support: 9.1
Products Met Expectations: 9.3
See detailed store ratings

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Read more about ratings

Reviews of Bath and Body Works

Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-09-2009
I love the shampoo and conditioner that I buy from Bath and Body Works, however it is not available all the time.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-09-2009
Was very excited to be able to purchase a discontinued (in stores) items that I absolutely love.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-09-2009
I am very satisfied with the products I ordered and the timely manner that my order was delivered. Thanks for being such an efficient company.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-09-2009
products are excellent
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-09-2009
Bath and Body Works is my favorite and also my daughter's favorite place
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-09-2009
perfect
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-09-2009
Great websites, excellent. I am a repeat customer. Great sales, wonderful merchandise, I am always very happy with my purchases. I love the bath products and especially the shampoo and conditioners.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-09-2009
love the orange & ginger hand wash- could not find for a while and that it was on sale-- bigger bonus!
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
07-09-2009
I love the products from Bath & Body Works. I was completely satisfied with my first on line order. Thank you for your promptness.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-08-2009
Shipping took bit longer than expected but everything else was great.
1  |  2  |  3  |  4  |  5  |  …