New Directions Aromatics Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.9

New Directions Aromatics
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Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 9.2
On Time Delivery: 8.8
Customer Support: 8.8
Products Met Expectations: 9.1
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*Ratings are for the past 90 days only.

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Reviews of New Directions Aromatics

Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
Efficient ordering process, Timely shipping, A pleasure to do business with!
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 4 Customer Support
Products Met Expectations 4 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
I did not like the extra fees that I had to pay. My first order was over 65.00 and the second was very small and still wasvery expensive because of small order and high service charges.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
I placed my order on 10/19, but did not receive my items until 11/02. It shouldn't take that long to get my order. I was very unhappy about how long it took.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
excellent service and products.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-01-2009
Purchase far exceeded my expections!!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-01-2009
Looking for a starter kit for candle making. One that has everthing a beginner would need to get started. Also with options on what type of wax. For example natural waxes instead of the regular waxes used. Thank you!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-31-2009
I received your wonderful products today and am eager to get started. The aroma alone is fabulous!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review 		Online Shopper
10-30-2009
Please carry more ORGANIC products!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-29-2009
My only concern is that you use too much bubble wrap. Especially with products that are not breakable.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-28-2009
I used to receive my orders from ND in 2-3 days. This took over a week. However, I will continue to purchase supplies from ND because the quality is excellent.
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