New Directions Aromatics Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.9


Over 5,000 customers have rated this store since 2005
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.2 On Time Delivery: 8.9 Customer Support: 9.1 Product Met Expectations: 9.1
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 94% 93% 95%
Icon: NeutralNeutral 3% 3% 3%
Icon: NegativeNegative 3% 4% 2%
*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of New Directions Aromatics

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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 6.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 24, 2008
Good product, but it took longer than the online order said.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 24, 2008
I was very pleased with the products I received and I received the order promptly.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 23, 2008
The quick processing and shipping of my New Directions Aromatics orders as well as the quality, variety and competitive pricing of their products keeps me coming back for more!

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 6.0  On Time Delivery
Customer Support: 6.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 22, 2008
Delivery took longer than expected since I live in Ontario. Took about 4 days excluding the weekend. I understand the packaging needs to be secure but there was so much bubble wrap. But I do enjoy the actual products and am gonna order again.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 22, 2008
The quantity for the price is so amazing. I am ecstatic that I found this company.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 22, 2008
I think you should have a Fragrance oil called Clean cotton that smells like clothes fresh out of the dryer!!! Tons of my customers are asking for it, and I still havent found one that smells like it!

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 22, 2008
I am incredibly pleased with the quality of the products from New Directions. The soap is the best I've ever used and everything else I have purchased has been top of the line. This is probably the best vendor I have found on the web.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 21, 2008
Order was received even earlier that expected. Great quality product as always.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 21, 2008
very on top of things

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 21, 2008
The products are true to what they say they are, and popularity of the product is high. I was confused with the postage, mailing fees to be sent in to Canada. I am glad to have purchased the products.

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