PetSolutions Customer Reviews

Store Details

Customer Reviews
Detailed Store Ratings
Store Information

Go to store

Store Ratings* Summary

Overall Rating: Overall rating: 8.9

PetSolutions
BizRate Certified Ribbon Customer Certified
Over 25,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 9.2
Customer Support: 8.8
Products Met Expectations: 8.9
See detailed store ratings

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Read more about ratings

Reviews of PetSolutions

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-07-2009
Since I've been dealing with pet solutions for 2 years, I trust them, as their site is safe and secure, and would not bother buying from another on line pet supplier
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
Great transaction great product.
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 4 Customer Support
Products Met Expectations 2 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
Wrong fish shipped. Waited over 1 year for a backordered fish, then received a completely different species. Petsolutions DID, however, credit both the original purchase price for incorrect fish and shipping.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
This was the first time ordering from Pet Solutions and I was very satisfied with my purchase and how it was handled.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
I found some excellent deals on clearance dog clothing. I would check back with for future purchases. The clothing was all of good quality.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
I ordered Dove food and mentioned I needed it yesterday,they shipped that same day & I recieved it in TWO days by regular ground UPS. GREAT!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
Ships within a day of the order. Products are cheaper then a pet store.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
christmas presents, I will see how much I like them when I give them the toys at christmas
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
Everything was delivered on time and I am very pleased with the fish. I will buy more fish since this went so well. I will recommend your site to all my family and friends. Thank you so much!!!!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
I was told if I bought bristleworms exterminators and put them in at the same time they will get along and will do fine. one of my bristleworms exterminators picked on the fish and the next day I did not see it in my tank,The fish killed the other...
1  |  2  |  3  |  4  |  5  |  …