Aqua Superstore Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall Rating: 7.6


Aqua Superstore
BizRate Certified Ribbon Customer Certified
Over 5,000 customers have rated this store since 2005
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 7.7
On Time Delivery: 7.6
Customer Support: 6.9
Products Met Expectations: 8.1
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*Ratings are for the past 90 days only.

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Reviews of Aqua Superstore

Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 2  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
The picture of the product showed hardware that we thought was coming with the slide handles. We then had to call and order those separate. We were not happy.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 6  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
I found the item for a lesser price after I placed this order. I did not realize nor did it state that it would take 10 days for this product to be delivered. Even ground shipping is usually 3-5 days. I love the product.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
I just thought that the floor padding for the pool was different and stronger, but everything else was perfect
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 6  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
07-01-2009
I never recieved a confirmation e-mail that the ordered was processed and shipped, which prompted me to call customer service. The customer service representative was very nice. But, I did think it took too long to get the product.
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
06-30-2009
Never shipped and could not get information as to its status. After several weeks...I cancelled the order. I just wanted someone to give me the status.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
06-29-2009
This form is too long.
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 1  Products Met Expectations
Read full review 		Online Shopper
06-29-2009
i waited 8 days,with no confirmation only after i sent e-mail asking about my order was i informed that the shipping costs were going to be 3 times more then the product was worth, i cancelled the order thank you very much!!!
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-29-2009
Great price - fast delivery - can't ask for more
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 7  Products Met Expectations
Read full review 		Online Shopper
06-29-2009
Packaging was a little week for the type of product.
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
06-28-2009
A couple things bothered me. You added a handling charge in at the end of $3.95. This was not expected. Also you allowed me to buy when you were out of the item for ten more days. My web site does not allow a purchase of an item that is out of... (more)
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