Aqua Superstore Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.2

Aqua Superstore
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.2
On Time Delivery: 8.2
Customer Support: 7.6
Products Met Expectations: 8.5
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*Ratings are for the past 90 days only.

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Reviews of Aqua Superstore

Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
Aqua Super store left me in a bind. I ordered a pump and it tool 4 working days to tell me it was discontinued. I am very upset! They gave no other good option either.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
Very courteous and professional staff. Quite happy with overall purchase.
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 3 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
I sent aqua an email the day after I recieved my pump.10/27/09. I also sent photos showing a dent in the motor body of the pump and questions about it being re-furbished> I've not recieved any follow up from my email, so I assume they don't care.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
11-01-2009
I am still waiting to receive the information when the item will be sent.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 3 Products Met Expectations
Read full review 		Online Shopper
10-31-2009
The Pump that i received does not work at high speed ansd I will probably need to return it and I am very concerned thst a good deal is going to turn into an expensive inconvenience!
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-30-2009
Just super!
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
10-30-2009
The foam packaging had crumbled and the enamel dish of the porcelain fire pit arrived severely scratched on both top and bottom. A pleasant and skilled customer service agent informed me that a new replacement dish would be shipped immediately.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-28-2009
Was easy but a e-mail with a different price confused me.Dollar extra???Still don't know what that is all about.Some of the product leaked out poor packiging.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-27-2009
I was surprised that the item was shipped in its own box which was very thin cardboard. I expected it to be in a corrugated box for protection.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
10-27-2009
I got my pool cover and 3 of metal garmonts [eyes] were smashed and my cover had a small tear in it ,I put it on my pool anyway because of leaves starting to fall off of trees and rainy conditions,I was not home when it was delivered.
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