Central Vacuum Factory Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.6

Central Vacuum Factory
BizRate Certified Ribbon Customer Certified
Over 500 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.6
On Time Delivery: 8.3
Customer Support: 8.5
Products Met Expectations: 8.7
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*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Central Vacuum Factory

Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
Very poor service.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-27-2009
Great job, thank you.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-24-2009
Ship order more quickly. Took a few days from order to shipping.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 5 Products Met Expectations
Read full review 		Online Shopper
10-23-2009
I had to go to post office and pay additional 3.15 to get package. Central Vacuum under paid the shipping. I paid for shipping
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-13-2009
Did not have all the parts I needed.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review 		Online Shopper
10-07-2009
Apparently, my order was delayed due to a backorder from the supplier. Perhaps a partial order or at least a notification that there was a problem would have been good.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
09-28-2009
Great company, easy to deal with, fast shipping, great customer support!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
09-17-2009
whoever designed this survey did a good job...a good survey is not easy.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
09-13-2009
Best customer service I have ever had! I ordered a motor and received it the next day. Very helpful and polite. I highly recommend them and will be a returning customer for sure!
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
08-26-2009
the man i spoke to was very helpful and nice.
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