Spencer's Online Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.0

Spencer's Online
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.1
On Time Delivery: 8.2
Customer Support: 7.6
Products Met Expectations: 8.4

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Spencer's Online


Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-09-2009
The chess set I ordered is beautiful, finely designed and great for decor as well as play.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-05-2009
My order was unable to be tracked on line and the comments I sent to Customer Suppport online were not answered. I had to call to get satisfaction. Very unfriendly online experience since the charges are seen on your account and not online.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-05-2009
I love shopping here!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-03-2009
The process was great! I received my shirt and thought although the material is a little thin I do hope it will uphold to regular wear. Regardless, the money was great and for less than $20 it's a wonderful personal gift for my mother this...
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
11-03-2009
I was very disappointed that my order got cancelled. It was meant to be a gift. I also would like to know why it was cancelled. I was given no way to find out why my order had been cancelled. I also looked at the website with no help.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-02-2009
it was a good purchase. thank you. although i didnt ind the "fireball laser" i was looking for so i was a little disappointed.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
11-02-2009
I received my lava lamp and because of bad shipping handling, IT DOESN'T EVEN WORK!!!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-02-2009
I found awesome fairy fountains at great prices!!!!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-31-2009
Product ordered was of high quality and completely met my expectations!!!
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 2 Products Met Expectations
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Online Shopper
10-31-2009
I was not informed ahead of time through the website how long it would take to manufacture and distribute the product. The customer service was knowledgeable but not sympathetic to the situation.