Costume Discounters Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.3

Costume Discounters
BizRate Certified Ribbon Customer Certified
Over 5,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.2
On Time Delivery: 8.8
Customer Support: 8.0
Products Met Expectations: 8.0

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Costume Discounters


Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 4 Products Met Expectations
Read full review
Online Shopper
11-07-2009
Costume Discounters should have charged the $9.99 by default in order for the item to be delivered in time... The costume arrived on Tuesday after Halloween and will be returned this week.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review
Online Shopper
11-07-2009
i have not yet received the price difference from the price guarantee for my order.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review
Online Shopper
11-07-2009
The costume arrived on time and was not the right size that was ordered so we were disappointed and had to go shopping for another costume as it was too late to reorder/return.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review
Online Shopper
11-06-2009
Great experience.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review
Online Shopper
11-06-2009
Order was not even processes and customer service didn't want to take time to help me so I went to another company and got the costumes and shipping cheaper.
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review
Online Shopper
11-05-2009
I was very pleased with the pricing and delivery time. However, I am very unpleased with the material of the costume and the construction.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review
Online Shopper
11-05-2009
My order wasn't delivered in time (by UPS) so I had to order another one and have it shipped over night and send the first one back once I got it.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-05-2009
Fun site to shop. Always appreciate opportunity to have "free" shipping and handling....as that is a feature I actually shop around for. Costumes were "a hit" with my kids and the people they visited on Halloween!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-05-2009
Great service and product. Called me back promptly
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review
Online Shopper
11-05-2009
We placed our order on-line & did not record our order # assuming we would be emailed a conf. but we didn't so we had no way of tracking the order. We tried to call CS from 5pm - 6pm.PST but to no avail. Luckily our order arrived @ 7pm 10/30/09....