GNC Customer Reviews

Store Details

Store Ratings* Summary


GNC
Customer Certified
Over 25,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.9
On Time Delivery: 8.9
Customer Support: 8.4

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of GNC


Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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whitebrw
11-21-2009
In the end i was able to resolve my issue with my orders but it took me calling 3 times and talking to 3 different people before i got someone that really understood the problem and was able to correct it properly.
Overall Rating 3 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 6 Customer Support
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Robert7563
11-18-2009
It took almost a 3 weeks to recive an order that was supposed to take at most 10 days.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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urwrite
11-16-2009
I am very pleased with the prompt service I received with GNC
Overall Rating 5 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 6 Customer Support
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mandingo
11-16-2009
I received a response on the 1 cent price changes on my orders. They said it was due to tax adjustments. I have no idea how they can adjust taxes rates but at least I received a response.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 6 Customer Support
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heidi
11-15-2009
I placed an order and was told the Women's Multiple Vitamins were backordered. My other items were delivered on time but no mention was made of when the Women's Vitamins would be shipped.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-13-2009
your web site is very slow, awkward and difficult to use. your merchandise selection is very good, as are your special offers. however, it is necessary to allow a lot of time to navigate your site to select and order.
Overall Rating 2 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 1 Customer Support
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mdimas
11-13-2009
i would like to know why half of my order was cancelled (7672984976-000) instead of going on back order
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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angel
11-11-2009
All the comments I have that GNC is a good option to keep healthy life.
Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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turgeon1978
11-11-2009
great job. thanks
Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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stephen28273
11-08-2009
site needs to have an order cancelation option