GNC Customer Reviews

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Customer Reviews
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Store Ratings* Summary

Overall Rating: Overall rating: 8.6

GNC
BizRate Certified Ribbon Customer Certified
Over 25,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 8.8
Customer Support: 8.3
Products Met Expectations: 9.0
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of GNC

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-13-2009
your web site is very slow, awkward and difficult to use. your merchandise selection is very good, as are your special offers. however, it is necessary to allow a lot of time to navigate your site to select and order.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-13-2009
i would like to know why half of my order was cancelled (7672984976-000) instead of going on back order
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
11-11-2009
great job. thanks
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-11-2009
All the comments I have that GNC is a good option to keep healthy life.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-08-2009
site needs to have an order cancelation option
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-08-2009
It was much easier and cheaper to order on line.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
New website is much slower than old one.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 5 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
Item # changed on my auto-delivery item so GNC did not ship my auto-delivery item and did not notified me of this or of its replacement. This caused me to run out of my multivitamins.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
I didn't like how long it took to get my package when I got 2 day shipping
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
Placed an order on Friday, 10/23. Today is Monday 11/2 and I still have not received my order.
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