Montgomerypens.com Customer Reviews

Store Details

Store Ratings* Summary


Montgomerypens.com
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.0
Would Shop Here Again: 9.1
On Time Delivery: 9.3
Customer Support: 8.8

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Montgomerypens.com


Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Manny
11-21-2009
Montgomery pens should specify the color of ink in their pens.
Overall Rating 3 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Richie
11-19-2009
The catalog showed the item I tried to purchase as being in stock, and then after I purchased it I was informed, by email, that it was not in stock and did I want to order something else or cancel my order. I cancelled due to confusion.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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buckshot
11-18-2009
Mont Blanc LeGrand rollerball refils arrived in excellent time.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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June
11-16-2009
I love love love my new fountain pen. I wish you had means to monogram it.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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DivaDi
11-12-2009
I was surprised to find the refills after Parker told me that if I found them, they would be unusable.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Bubba
11-01-2009
Very satisfied. Only disappointment was did not have the color I preferred.
Overall Rating 6 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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RedFox1biz
10-28-2009
Received Sensa pencil but it was packaged where it could have damaged the pencil in shipping. The pencil was not in the packaging designed to protect it. It was on top of case and wrapped tightly that pencil tip was poking through shipping...

Montgomerypens.com has posted a response to this review.  Read full review

Overall Rating 6 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
10-21-2009
The website is clunky. I had to go through ordering 4 times.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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bimmy
10-05-2009
Very pleased with the service.
Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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bob
09-23-2009
Very good, hard to find items at fair prices.