Surveillance-video.com Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 7.9

Surveillance-video.com
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Over 1,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.2
On Time Delivery: 8.3
Customer Support: 7.6
Products Met Expectations: 8.3
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*Ratings are for the past 90 days only.

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Reviews of Surveillance-video.com

Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
10-21-2009
will not answer e-mail
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-20-2009
very pleased with what we recieved for the money
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-15-2009
I ordered an "auto iris" lens, but was shipped a "manual iris" lens (the part numbers are VERY similiar and easily confused). Surveillance Video was very good and promptly sent me the correct lens while I returned the wrong lens. Thanks.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-14-2009
I was very happy with the product and your wed site thanks Greg
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
10-12-2009
shipment was shipped from two different sources,,didn't receive tracking info for one of the boxes for more than three days after I ordered and that was only because I had to call and ask for it....never received tracking info for the other box
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
10-05-2009
This is my second time I order and I am extremely disappointed from time I ordered to technical support to try and keep order to Sending the product back and mostly to issuing the credit after a Week of having these in your posession.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
10-04-2009
I have placed order 34798. I haven?t received item two weeks? nor track number, I have sended two eamil to Customer service request info without response. In the web site survellaince video, when you place the comment and press backspace the page...
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
10-02-2009
My order was delivered missing items. I had to call and wait to be connected to someone for while. Then I was told that the missing item has been sent. So far, nothing arrived. It will be nice to include users manuals with these products.
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
09-28-2009
I order a set of bullet cameras no IR and smaller in size for a reason and without asking the company upgraded my cameras to 420TVL IR cameras that are not even in stock in the website. i seriously think that the staff should let the customer decide
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
09-20-2009
I recieved my order on time
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