Surveillance-video.com Customer Reviews

Store Details

Store Ratings* Summary


Surveillance-video.com
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.0
Would Shop Here Again: 8.2
On Time Delivery: 8.2
Customer Support: 7.7

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Surveillance-video.com


Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
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Jordan
11-18-2009
Camera definition not what was represented on site video. 3 of 4 of the 12v camera power supplies cause siginifcant radio interference. Monitor's inoperative. DVR with proper inputs/output devices is probably ok.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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VeteranElec
11-17-2009
I am a security contractor and all of my local sources were out of stock so I turned to surveillance-video. The had the part I needed at a better price than some of my local vendors. I will definitely use you again.
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 0 Customer Support
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jgill5581
11-14-2009
I paid $68 dollars for "nest day air" delivery. Did not receive it until 2 days later. I was not given a tracking # so could not find out about the delay of the products until they arrived at my door.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 9 Customer Support
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security1
10-22-2009
excellent product beat spytown on price but shipping info was incorrect e-mail stated both items were shipped under one tracking # and only one item arrived under that #. took some extra calls and some explaining to the Dept. of Labor but all...
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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unhappy
10-21-2009
will not answer e-mail
Overall Rating 7 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
10-20-2009
very pleased with what we recieved for the money
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Griz
10-15-2009
I ordered an "auto iris" lens, but was shipped a "manual iris" lens (the part numbers are VERY similiar and easily confused). Surveillance Video was very good and promptly sent me the correct lens while I returned the wrong lens. Thanks.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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otis
10-14-2009
I was very happy with the product and your wed site thanks Greg
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 7 Customer Support
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omitch
10-12-2009
shipment was shipped from two different sources,,didn't receive tracking info for one of the boxes for more than three days after I ordered and that was only because I had to call and ask for it....never received tracking info for the other box
Overall Rating 1 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 2 Customer Support
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Hisham
10-05-2009
This is my second time I order and I am extremely disappointed from time I ordered to technical support to try and keep order to Sending the product back and mostly to issuing the credit after a Week of having these in your posession.