Surveillance-video.com Customer Reviews

Store Details

Store Ratings* Summary


Surveillance-video.com
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 7.8
Would Shop Here Again: 7.9
On Time Delivery: 8.0
Customer Support: 7.5

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
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Reviews of Surveillance-video.com


Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 7 Customer Support
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omitch
10-12-2009
shipment was shipped from two different sources,,didn't receive tracking info for one of the boxes for more than three days after I ordered and that was only because I had to call and ask for it....never received tracking info for the other box
Overall Rating 1 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 2 Customer Support
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Hisham
10-05-2009
This is my second time I order and I am extremely disappointed from time I ordered to technical support to try and keep order to Sending the product back and mostly to issuing the credit after a Week of having these in your posession.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Micoman
10-04-2009
I have placed order 34798. I haven´t received item two weeks? nor track number, I have sended two eamil to Customer service request info without response. In the web site survellaince video, when you place the comment and press backspace the page...
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 5 Customer Support
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Al
10-02-2009
My order was delivered missing items. I had to call and wait to be connected to someone for while. Then I was told that the missing item has been sent. So far, nothing arrived. It will be nice to include users manuals with these products.
Overall Rating 5 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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bazz
09-28-2009
I order a set of bullet cameras no IR and smaller in size for a reason and without asking the company upgraded my cameras to 420TVL IR cameras that are not even in stock in the website. i seriously think that the staff should let the customer decide
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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ROUSH-Corvette killer
09-20-2009
I recieved my order on time
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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tparker
09-19-2009
The night vision camera system was everything it was advertised to be. Easy to set up and I was able to monitor my property through the web with no hassles. Perfect!
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
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haba
09-18-2009
good