LuggageGuru.com Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 9.0

LuggageGuru.com
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Over 1,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 9.1
On Time Delivery: 9.1
Customer Support: 9.0
Products Met Expectations: 9.2
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*Ratings are for the past 90 days only.

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Reviews of LuggageGuru.com

Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-21-2009
I am impressed by the availability of a live customer service rep by phone without having to be put on hold for long, which is not common.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-19-2009
Had delivery/shipping questions - customer service very helpful - never any problems
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
09-29-2009
Im still waiting for my products...
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
09-27-2009
Picture of the luggage I bought was a bit deceiving. Appeared as though the TSA lock was built into top of the suitcase instead of a seperate lock that was sent with the suitcase which is no big deal.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
09-23-2009
Good service
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review 		Online Shopper
09-11-2009
I have two other bags by High Sierra - one of the exact bag ordered in another color - the new bag - the handles seem to be questionable ansd very loose but won't fix it until (or if) it breaks.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
09-08-2009
Great prices for quality merchandise. Quick delivery with items being exactly as describe on site. Will shop LuggageGuru again. Thank You~
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
08-28-2009
Great selection and price. My order arrived on time,on the early side of delivery expectations,and was 100% accurate.This was the best, as well as the easiest online purchases I've ever made. Thanks!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
08-26-2009
Great website. I would highly recommend to anyone.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
08-18-2009
I'm very satisfied with my experience shopping at Luggage Guru
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