Big Al's Online Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9.1

Big Al's Online

Over 500 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 9.4
On Time Delivery: 9.0
Customer Support: 9.0
Products Met Expectations: 9.3

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Big Al's Online


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-10-2009
i've been ordering from big als for a long time and have been quite happy even though i did order a heater once that never did work but i never contacted anyone so they never new about it nonetheless everything is good!!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-09-2009
Excellent on line vendor. AAA+++
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
10-08-2009
Often cannot order on Wed to receive double points, but would like to since typically my orders are $100+. On the other hand, double points do not seem to amount to a lot. More likely to order mid-week if bigger discount for double points given.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-07-2009
Shipping to P.O boxes would help alot.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-07-2009
Great products at great prices!!
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-04-2009
My wet pets like the Krill from Big Al's.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-03-2009
The pricing and in stock selections of fish food can't be beat! We have a 2Ft PACU IN A 210 GALLON TANK that eats alot!! BIG AL'S IS THE BEST
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
10-02-2009
Why don't you still carry titanium aquarium heaters? They were the best!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-01-2009
Big Al's is great. They always have what i am looking for and they are very reasonable when it comes to prices.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-01-2009
Love Big Al's. I had to waite 2 weeks to get my order because it was rescheduled. I will still order from Big Al's but I will just have to make sure to order sooner.