Big Al's Online Customer Reviews

Store Details

Store Ratings* Summary


Big Al's Online
Customer Certified
Over 500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.1
Would Shop Here Again: 9.4
On Time Delivery: 9.0
Customer Support: 9.0

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Big Al's Online


Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 9 Customer Support
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blackghost
10-10-2009
i've been ordering from big als for a long time and have been quite happy even though i did order a heater once that never did work but i never contacted anyone so they never new about it nonetheless everything is good!!
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
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Scrupie
10-09-2009
Excellent on line vendor. AAA+++
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
10-08-2009
Often cannot order on Wed to receive double points, but would like to since typically my orders are $100+. On the other hand, double points do not seem to amount to a lot. More likely to order mid-week if bigger discount for double points given.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Naps
10-07-2009
Great products at great prices!!
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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alex358
10-07-2009
Shipping to P.O boxes would help alot.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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onekoione
10-04-2009
My wet pets like the Krill from Big Al's.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Nunzie
10-03-2009
The pricing and in stock selections of fish food can't be beat! We have a 2Ft PACU IN A 210 GALLON TANK that eats alot!! BIG AL'S IS THE BEST
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Pat
10-02-2009
Why don't you still carry titanium aquarium heaters? They were the best!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 10 Customer Support
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Rodney
10-01-2009
Love Big Al's. I had to waite 2 weeks to get my order because it was rescheduled. I will still order from Big Al's but I will just have to make sure to order sooner.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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bdmcrs
10-01-2009
Big Al's is great. They always have what i am looking for and they are very reasonable when it comes to prices.