Directly Yours Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 9.1


Directly Yours
BizRate Certified Ribbon Customer Certified
Over 1,000 customers have rated this store since 2006
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.1
On Time Delivery: 9.4
Customer Support: 9.0
Products Met Expectations: 9.2

*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Directly Yours


Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-09-2009
ALL experiences are positive. Directly Yours is professionnal, the staff know the products and seem to be ready to help with any issue. I can only praise them. Please, never fix what is not broken.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-08-2009
Paul was very helpful and quick to correct the problem. On first phone contact the customer service rep didnt know anything about the problem and dumped me into a voice mail box. I called back 2nd rep was more responsive and explained who Paul was... (more)
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
04-20-2009
Love the product. Super fast delivery. Just wish it was cheaper - like everything else in these days of the dollar not going as far. :) :)
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
04-03-2009
I was shipped the wrong product. I contacted C/S and the shipment was recent and a call tag was issued for the return. All was good in the end.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
03-19-2009
Good products, quick delivery time, easy website.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
03-16-2009
I am pleased that every time I need something they have it. And I am really happy with the extra fast delivery of the goods.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
03-16-2009
It was a rapid delivery and an overall pleasent purchasing experience.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
02-25-2009
Thank you for good follow up on this order. You demonstrate your interest in customer satisfaction and order processing.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
02-16-2009
Completely satisfied in very way.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
10-23-2008
They were great. Just exactly what I wanted.