PetStore.com Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.3

PetStore.com
BizRate Certified Ribbon Customer Certified
Over 1,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 8.6
Customer Support: 7.5
Products Met Expectations: 8.0
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of PetStore.com

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
I am very pleased with both the product and the store. My girls love the product and it is so easy to just go to PetStore.com to order it.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 3 Products Met Expectations
Read full review 		Online Shopper
10-29-2009
The large Kong balls are fine and just what I ordered, however,the small ball was not. I expected a solid ball just like the larger Kong balls but I received a ball with a hole drilled through it.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
10-14-2009
They did not accept my Credit Card and I have plenty of credit
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-08-2009
Got everything I needed - and on time.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review 		Online Shopper
09-14-2009
Petstore.com saves me money and time on pet products. I will continue to use them
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
08-25-2009
They were out at my local pet stores. I looked online. They came within a week. Buying two, cost me less even with shipping than buying them and paying tax locally, and they came straight to my door. My guinea pig is happy and so am I. Kathleen...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
08-03-2009
Constant communication of order status and very quick delivery.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
08-01-2009
PetSore.com's excellent communication through a long back-order (product's
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
07-23-2009
Due to usage of this product in he past, I can only state how great it is to use. But even greater was the shipping time...about 24 hours.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
07-10-2009
we were unable to buy the product locally and were happy to find it and it arrived much sooner than expected
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